Privacy Policy
Last updated: January 1, 2026
This Privacy Policy describes how Coverage Crossroads, a DBA of Coverage Cleared LLC ("we," "us," or "our"), collects, uses, and discloses information when you visit coveragecrossroads.com (the "Site") or interact with our educational content and communications. Coverage Crossroads is an auto insurance informational and educational resource. We are not an insurance company, agent, broker, marketplace, or lead generator.
1. Information we collect
We collect only the information needed to deliver the educational content you request.
- Information you provide: name, email address, mobile phone number (only if you opt in to SMS), message content from the contact form, and SMS opt-in selections.
- Information collected automatically: standard web log data such as IP address, browser type, referring page, and pages viewed, used for analytics and security.
- Cookies: we use only essential and analytics cookies. No advertising or cross-site tracking cookies are used.
2. How we use information
- To deliver the educational guides, updates, and reminders you have requested.
- To send transactional and, where you opted in, promotional SMS or email messages.
- To respond to inquiries submitted through the contact form.
- To maintain, secure, and improve the Site.
- To comply with legal obligations.
3. SMS messaging program
If you opt in to SMS, we will send you the categories of messages you selected (account notifications, educational updates, or both). Message frequency varies. Message and data rates may apply. You may reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT at any time to opt out, or HELP for assistance. Mobile opt-in data and consent are not shared with third parties or affiliates for marketing purposes. See our SMS Terms of Service for full program details.
4. We do not sell or share your information with insurers
Coverage Crossroads does not sell, rent, share, or transfer your personal information to insurance carriers, insurance agents, insurance brokers, insurance marketplaces, lead aggregators, or third-party marketers under any circumstance. This is a defining commitment of our program.
5. Service providers
We use a limited number of service providers to operate the Site and our messaging program (for example, web hosting, analytics, and SMS delivery vendors such as Pineapple SMS, Xeebi AI, and Textback AI). These providers process information only on our behalf and under contractual confidentiality obligations.
6. Data retention
We retain personal information for as long as needed to provide the requested content, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time by emailing help@coveragecrossroads.com.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of certain processing. Contact us to exercise these rights.
8. Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above will reflect the most recent revision.
11. Contact us
- Company: Coverage Crossroads
- Legal entity: a DBA of Coverage Cleared LLC
- Address: 1914 Thomes Ave, Ste 2, Cheyenne, WY 82001
- Phone: +1 (307) 324-3131
- Email: help@coveragecrossroads.com
- Website: coveragecrossroads.com